"Karla, along with her team, has done a stunning job of leading this organization from startup to mature business. Thank you, Karla. Such a great start has given us a fantastic platform to take the next steps in our growth. We will continue to make a BIG difference in this market, but now we also have an opportunity to make a BIG difference to Vodafone globally. Do any of you realize that the entire Vodafone Group is impressed by what you have achieved here... and eager to learn from you? Just last week the Chairman of the Vodafone Group himself, Lord Ian MacLaurin, came to see in person the company he had heard such good things about. After 8 years as Chairman, and after having visited many countries and companies, members of our Executive Council presented him with an overview of the business, including an introduction to the 12 Secrets to Oskar success. His comments? He said that he'd "never seen anything as good in our approach to people, the market, and customers." He described our company as "a world-class retail organization" – high praise indeed from one of the most experienced and senior retailers in the world. "You should be proud of your accomplishments to date," he said, "and of being part of such an innovative and successful organization."

Grahame Maher
CEO Vodafone CZ